PERSONAL DATA PROTECTION AND COOKIES CHARTERWelcome to the website www.arsrv.com. By connecting to or browsing the website, you agree that you have read, understood and accepted, without limitation or reservation, the present Personal data protection and cookies Charter (hereinafter the “Charter”) and our terms and conditions of use. Please note that other terms and conditions and Personal data protection and cookies Charter apply to other Hutchinson Group websites, and we recommend that you read them carefully.

The Charter aims to inform you of the rights and freedoms that you can exercise in respect of our use of your personal data and describes the measures that we take to protect these data.

1. Purpose of processing, legal basis, the period of storage and types of data collected

When you visit the website, you may need to provide us with a number of items of personal data, such as your first name, surname and email address in order to respond to your request for information on our products and / or services, provide you with the requested information and / or services.

In addition, if you have consented to it, your personal data (email address) can be used to send you our newsletters. Please note that you can use the unsubscribe link integrated in each newsletter at any time.

The processing of your personal data is based on your consent via the contact form through which you contact us to our website. This information is necessary to process your request, failing which it cannot be processed. You can withdraw your consent at any time without jeopardizing the treatment (s) carried out previously, by writing to the following email address:moc.vrsra@RPDG.

In our online form, the mandatory fields are marked with an asterisk. If you do not provide answers to the mandatory questions, we will not be able to provide you with the service (s) requested.

Your personal data will not be processed subsequently in a way that is incompatible with the purposes described above or below the collection forms.

Your data is kept for the time necessary for the purpose of each processing as indicated below:

Purpose of processingRetention Period
Processing n ° 1: processing your contact request3 months
Processing n°2: management of the sending of newsletters (email, subscription date, statistics related to the service)as long as you do not unsubscribe (via the unsubscribe link integrated in the newsletters).

2. Data recipients

3. Data Transfers

4. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

5. Cookie management

A cookie is a file that records information about your browsing and makes it easier on www.arsrv.com

Cookies are text files that are placed on your device. They provide access to various information about you. Some of them belong to the website publisher, others to third party operators.

The table below gives a detailed view of each cookie / tracker.

We activate cookies and other trackers once you have given your consent with the exception of cookies and technical trackers which are essential for the provision of the service you request on

Which cookies are installed?

The cookies offered by ARSRV on the website

Publisher of the CookieDescription How do you object ?Period
Technical Cookies (NextJs)Contains information about the browsing session, allows the user to access the websiteImpossible, they are essential to the functioning of the websiteDeleted at the end of navigation
Cookies techniques (Consent cookie) Allows the User to configure cookies that are not essential for the operation of the website Indispensable to comply with European regulations (GDPR). 13 months

Cookies issued by third parties

Publisher of the CookieDescription How do you object ?Period
Marketing cookie: InstagramFeedback of Instagram publicationsCookie banner + See below13 months
Marketing cookie: scald_youtube_consentWatch videos hosted on YouTubeCookie banner + See below13 months
Cookies Google.com: Google mapsAllows the User to access a map of ARSRV dealers to find points of sale near to his home.Cookie banner + See below2 years

Cookies Statistics

Publisher of the CookieDescription How do you object ?Period
Google Analytics (_ga)Measure the audience of the website, development of statistics, determine the behavior of the User on our websiteCookie banner + See below13 months
Google Analytics (_gat)Used to radically decrease the request rate by Google AnalyticsCookie banner + See belowDeleted at the end of navigation
Google Analytics (_gat)Generates statistical data on how the visitor uses the websiteCookie banner + See belowCookie banner + See below

How to withdraw your consent?

When you log on to www.arsrv.com. for the first time, you may or may not give your consent to the use of cookies and / or to make settings. If you later want to change your choices, you can display the “Cookies and other trackers” dialog box by clicking here.

To delete cookies already installed, please refer to the operating mode provided by your operating system (Windows, OS, etc.).

6. Your rights /Contact

In accordance with current regulations, you have the right to access, rectify, delete and object to the use of your personal data. You also have a right to object to the use of your personal data for marketing purposes under the applicable regulations.

You can ask for your personal data to be sent to you and you have the right to give instructions for the use of your personal data after your death. You can also ask for restriction of the data processing or of data portability.

You can exercise your rights and ask us about the processing of your personal data by contacting the service in charge of protecting personal data at the following email address : moc.vrsra@troppus

Finally, you can lodge a complaint with the authority responsible for compliance with personal data protection obligations ()

7. External links

If our website gives you access to websites, the said websites are not bound by this Charter. We recommend that you consult the personal data protection Charters / confidentiality declarations of these websites to find out about their practices regarding the collection, use and disclosure of personal data.

8. Personal data of minors

9. Modification of the Charter

Please note that the use of our website is reserved for persons aged 18 years or older and that we have no intention of collecting or processing the personal data of minors aged less than 18 years. Therefore, if you are less than 18 years of age, please obtain the approval of your parents or your guardian before providing us with information through the contact form on our website. Without this prior approval, users aged less than 18 years are not authorised to send us information and, if they do so, we shall cease processing their information as soon as we become aware of their age. We cannot be held liable if information belonging to minors was recorded during a login in violation of these clauses.

5.2. Compliance with Law

This Charter was updated on December 15th, 2020. The latest version is available in the Personal Data section of our website. We reserve the right to revise and modify this Charter at any time, especially to ensure that we comply with regulatory and legal requirements.